Return Policy
RETURNS: Input your information for a return HERE
Please note that any returns sent that do not have our above return form filled out will automatically be awarded a store credit.
Returns are eligible for store credit or refund to original payment within 14 days of delivery date. Returns past the two week mark will not be accepted. The Rosie Daze tag MUST be attached to the item. If it is not, it will not be accepted for a return. We do not accept exchanges at this point in time. To complete your return, your packing slip is required. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
International Returns: We are not offering returns for international orders at this time.
Swimwear returns- Panty lining MUST in intact and have no signs of wear. Original Rosie Daze tag must be attached.
* Returning sale items: All sale items, including those purchased using a sale code, are FINAL sale! We will not be refunding or issuing a store credit if you purchase one of our sale items. Since these are final sale, please do not ship them back to us. We will not issue any refund and will charge a shipping fee to have the item returned back to you.
Code "WINTERSALE" for 50% off that was active FEBRUARY 2021 is a final sale code. If Items are purchased using this code, they are non refundable.
We are not responsible for orders being shipped to the wrong address. Please be sure you put in your correct address at checkout. If the item is sent back to us, you will need to pay our $7.00 shipping fee before we send it back out to you. If you notice that you put in the wrong address at checkout, please email customersupport@rosiedaze.com ASAP. We cannot guarantee that we can have your address changed in time, so please make sure you enter in the correct address before completing the purchase.
ITEMS THAT WILL* BE ACCEPTED FOR RETURN:
Items that have not been worn or washed
Items with the Rosie Daze return tag ATTACHED to the item in its original form
Items without deodorant/makeup stains
Items not purchased during a sale
Items that do not smell of perfume
ITEMS THAT WILL NOT BE ACCEPTED FOR RETURN:
Items that have been worn or washed
Items without the Rosie Daze tag ATTACHED in its original form.
Items with deodorant/makeup stains
Items purchased during a sale
Items that smell of perfume
Swimwear without the Rosie Daze tag and panty lining that must be intact.
DAMAGED ITEMS must be reported to us within 3 days of receiving your items. Please contact us at customersupport@rosiedaze.com
Our customer service team will respond to your email within 24-48 hours. When emailing, please make sure you include your full name and order number with your question. This will help get your issue resolved in a timely manner.
* Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. At this time, we will notify you of approval or rejection of your refund.
ALL SALE ITEMS ARE FINAL SALE.